From "I am interested" to a time on the calendar. Same conversation.
Booking that reads your real availability, shows times in the caller's own timezone, confirms, reminds and writes the appointment into your CRM — with no form and no callback.
Thursday, 10:30 AM — your time
Confirmation sent · Written to CRM
What it does
The gap between someone wanting an appointment and someone having one is where most enquiries are lost. A form goes into an inbox. A callback happens tomorrow. By then they have booked somewhere else. Our booking systems close that gap: the agent checks your live calendar, offers real openings and creates the appointment while the person is still in the conversation.
Confirmations go out immediately. Reminders reduce no-shows. Reschedules and cancellations are handled the same way. Every booking lands in your CRM attached to the contact, so nobody retypes anything, and multi-practitioner or multi-room schedules are handled by the same rules you already use.
How it works
- Availability read — live from your calendar, never from a static schedule.
- Times offered — in the caller's own timezone, earliest first.
- Appointment created — with whatever details your practice requires.
- Confirmed — email or SMS to them, a record to you.
- Reminders sent — on your schedule, with easy rescheduling.
What it handles, and where it stops
The system only ever offers times your calendar actually returns. If nothing is open, it offers the nearest real opening rather than inventing one.
Neo handles
- Consultations, treatments, classes and intro sessions
- Timezone conversion for the caller
- Confirmations and reminder sequences
- Reschedules and cancellations
- Multiple practitioners, rooms or locations
- CRM write-back on every booking
Routed to your team
- Requests outside your bookable hours or rules
- Bookings that need clinical approval first
- Anything the calendar cannot match to a real opening
- Deposit, payment or insurance authorisation questions
Where it fits
Health & Fitness
Intro sessions, assessments and personal training slots booked against the right trainer's calendar.
Medical Clinics
Appointments and follow-ups booked per practitioner, with reminders that cut no-shows.
Spas & Aesthetics
Consultations and treatment slots booked by room and practitioner, with prep instructions sent automatically.
Works alongside
The layer that voice and chat agents both book into, wired up by integrations.
Book a strategy call
Twenty minutes. We map where your enquiries are going today and tell you plainly whether this is worth building.